Terms and conditions
FSI Gym Ltd Terms & Conditions
All FSI Gym members and users must agree to adhere to the resistance policy and rules and regulations. Full details will can be provided at the facility.
Membership Autopay Terms & Conditions
Contract Duration and Automatic Renewal: Contract is in force for 3 monthly payments from the Contract Start Date, with automatic renewal for subsequent months, unless cancelled by yourself or FSI Gym Ltd, with notification of 1 calendar month in advance of the next billing date.
The management reserves the right to terminate a membership of any member if the management is of the opinion that the member is not a suitable individual for continued membership of the club.
Agreement to Pay Recurring Fees: agrees to pay FSI Gym monthly recurring fees as follows:
£39.00 for FSI Monthly Membership (Silver Level) via Client authorised automatic credit/debit card or bank account. Other membership levels are available.
(a) I agree to purchase a FSI Gym Membership as an automatic charge to my credit/debit card each month for a contract period of 3 monthly payments and subsequent months, unless cancelled my myself or FSI Gym Ltd. Please note: Memberships purchased with an offer or discount has a contract period of 6 monthly payments.
(b) I hereby certify that I am the holder of the credit/debit card.
(c) I understand that I will be notified if my credit/debit card or bank account payment fails to authorise for any reason, and that a £10.00 late fee will apply.
(d) Membership prices may increase. FSI will inform you more than 1 calendar month in advance of your payment date (via email) with details of when the new price increase will start and how much membership will cost after the increase. During this time you will be able to cancel or downgrade your membership, giving the usual 1 calendar month notice (in advance of your billing date). If you do not cancel or downgrade your membership (giving 1 calendar month notice) then the price of your membership will be increased in accordance with our notice.
Cancel/Freeze your Auto Pay
To cancel or freeze your auto pay, a completed request must be submitted in writing to FSI Gym (email@example.com) at least 1 calendar month in advance of your next billing date in order for your request to be effective from the following month (example: if you are scheduled to be charged February 14th and you do not want to be able to use it from February 14th, you must submit a cancellation request to FSI Gym by January 14th).
You can freeze your Auto Pay for a minimum of 2 months, maximum of 6 months once per year at any time for a fee of £5.00 per month. Following the end of your requested freeze period, your monthly auto-renew will automatically be reactivated.
Membership One Off Payment Terms & Conditions
a) I agree to purchase the FSI Gym Membership as a one off full payment.
b) I hereby certify that I am the holder of the credit/debit card.
c) If I wish to renew I must renew within 7 days of the expiry date or I will incur a joining fee.
d) Any freezing of the membership will only be granted in exceptional circumstances at the discretion of the Manager at FSI Gym Ltd. This period must be a minimum of 2 months.
e) There will be no refunds given after the cooling off period.
Membership Cooling Off Period
FSI Gym Ltd offer a 7 day cooling off period where you may cancel your membership and receive a full refund (one off payments) or no future additional monthly charges (autopay), this will only be given up to 7 days after the joining date. All cooling off period cancellations will not receive any refund on the joining fee (£15) and be charged a guest fee for every visit during that period.
Services Terms & Conditions
a) Unless other arrangements are made, One to One Coaching sessions, and Program Design explanations (these services herein individually and collectively referred to as “sessions”) last approximately 60 minutes. In order to provide the best service to all Clients, FSI cannot commit to extending any particular session beyond its previously scheduled time. In those cases where schedules do permit, Clients may request to extend sessions beyond 60 minutes at the current hourly session rate.
b) Rates for FSI services are subject to change. Services prepaid for by Client, which are unused at the time of any rate change, will be honoured at the price already paid.
c) Services or programmes will be valid for only 6 months from payment or start date. With the exception of programmes that run for a set period of time.
d) Time slots are available on a “first-come, first-served” basis by appointment. Sessions, whether purchased individually or as part of a package, must be paid for when the appointment is booked. Client may schedule prepaid sessions in advance.
e) In order to provide the best possible service to all Clients, FSI asks that all Clients be ready to begin their session at the scheduled time. Time lost at the beginning of a session due to a Client cannot be made up at the end of the session as that could potentially impact the next scheduled Client. Unless prior arrangements have been made, a Client will be deemed a “no-show” when they are fifteen minutes late for an appointment. No refunds or credits will be given for “no-shows”.
a) All qualifying cancellations will result in a credit being given which can be applied to a future session or other product or service from FSI.
b) All cancellations must be made with a minimum of 4 hours advance notice (must be within opening hours) in order to receive credit for the session.
c) If Client receives credit for a missed session, the credit must be used within 60 days of the missed session, or it will be waived.
d) If FSI needs to cancel a scheduled session, Client will receive credit for such session.
FSI Gym Ltd Data Protection Liability
Your data will be processed in accordance with the provisions of the Data Protection Act 1998.
FSI Gym Ltd respects your privacy. Due to the nature of our services, it is necessary to collect certain personal information from members. All information collected is treated as strictly confidential, and FSI Gym Ltd will not share or redistribute your information with any third party except required by law.
Company Registration number: 08802859